Internet Connection

Internet Connection



Connection Options


The MK devices can operate offline, but an internet connection is required for operations such as system and content updates, enjoying web-based interactive applications and receiving a real time video stream. Different options are available according to the local conditions:


LAN Cable Connection

This is the default and preferred option. It requires access to a router / modem providing a network free of proxies or firewalls.

Connection: Connect the LAN cable from the router to the “LAN” port on the MK device rear panel.



WiFi Extender

This option is used when no router / modem is available for LAN cable connection, but there are WiFi networks available. The network must be free of proxies or firewalls.

Connection:
  1. Connect the WiFi Extender to a power source.
  2. Connect an ethernet cable to the output connection of the WiFi Extender.
  3. Connect the other end of the ethernet cable to the rear panel of the MK device.
  4. Follow the instructions provided with the WiFi Extender to connect it to available WiFi networks.



4G/5G SIM Router (Hotspot)

This option is used when there are no routers or WiFi networks available, for example in trade shows or remote locations, or when there is a firewall on the network which cannot be disabled. It requires an external portable router / hotspot.

Connection:

  1. Connect the 4G/5G SIM Router to a power source.
  2. Connect an ethernet cable to the output connection of the 4G/5G SIM Router.
  3. Connect the other end of the ethernet cable to the rear panel of the MK device.
  4. Follow the instructions provided with the 4G/5G SIM Router to connect it to available WiFi networks.


Model example: TP Link TL-MR100


Testing the internet connection


You can test your internet connection by connecting a PC or smartphone to the MK device's network, then trying to browse the internet.
  1. Network: MK#_Service
  2. Password: MK_Service

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Restricted Network Access


If your organization’s network is protected by a firewall and has restricted access, specific ports and protocols may need to be enabled. Please contact your network administrator so we may share the corresponding instructions.