MXLive User Manual

MXLive User Manual

The MXLive hardware kit is no longer available for purchase.

Please contact our sales team to know about rental options and availability.

The following instructions apply for:

  1. Clients who have already purchased a MXLive hardware kit.
  2. Clients who are currently renting a MXLive hardware kit
  3. Clients who have purchased the indicated list of hardware from a third party distributor.

If you own a 360° camera and wish to use the MXLive, please contact us so we can check hardware compatibility.

We recommend to watch the video tutorial on YouTube: Tutorial MXLive

MXLive Kit Content

  1. Labpano Pilote One 360° camera
  2. Ugreen USB soundcard
  3. Netgear MR2100 4G SIM router
  4. Camera tripod
  5. Camera heatsink
  6. Aluminum travel case
  7. USB hub 
  8. USB-C cable extension
  9. USB 2.0 to SBF/BU link
  10. USB-C 60W power adapter

It could be that a code is needed to unlock the suitcase of the MXLive Kit, in that case, try: 1111


Internet Connection

Broadcast MXLive

  1. Required upload bandwidth: 20Mbps
  2. Options: 
    1. WiFi network
    2. Netgear MR2100 4G SIM router (provided)
    3. LAN cable
    4. Other options
The SIM card and payment plan for the Netgear MR2100 4G SIM router is not provided, and must be purchased according to the country.

Display MK360

  1. Required download bandwidth: 20Mbps
  2. Options:
    1. LAN cable connection (recommended)
    2. Local WiFi network via local hotspot or WiFi dongle

The network’s speed can be tested prior to setting up the MK360.

Technical Specifications

Video Format

  1. Resolution: 4K 3840x1920p
  2. Framerate: 30 fps
  3. Format: mp4
  4. Bitrate: 50mbps
  5. Latency: 7s (at 20Mbps)


  1. Labpano Pilote One on-board battery: 2h
  2. USB-C 60W power adapter: unlimited

Audio Options

  1. Labpano Pilote One on-board microphone (mono)
  2. Labpano Pilote One microphone connection (mini-jack, mono)
  3. Ugreen USB soundcard (2 x jack, stereo)


Setup and Connection

  1. Set the tripod in the desired place.
  2. Set the heatsink to the top of the tripod, this can be screwed on for a better grip.
  3. Once the heatsink is installed, you must screw the labpano onto the heatsink.
  4. Turn ON the labpano, for this, keep the power button pressed for 4-6 seconds.


      5. When the labpano is on, you have to connect by WIFI to your local router, for this you have to go to SETTINGS-> WIFI and follow the steps in the Labpano cam.   
      6. When we are connected to the WiFi, the MXLive application must be opened. You can scroll right to see the app.
      7. When the MXLive application opens, you have to press start, make sure you have a good connection (more than 20Mbps).
-> in your iOS device, connect to the wifi of the MK360.
      8. Then you have to open the “APPS” section of the MK360 application and go to the “Live stream” app.
      9. When the application is opened we have to go Live stream that appears in white (We attach capture). There is a delay of 6-7 seconds.
      10. To close the streaming you have to press the stop button.

      By LAN CABLE

      5. We take the hub. And we connect the ethernet cable in the hub. Then we connect the type C part to our labpano.
      6. To know that it is connected correctly in the upper part of the labpano an emoticon will appear (We attach a photograph).

      7. When it is connected correctly we will do the procedure to turn on the MXLive application from the labpano.
      8. You must go to point 7 of WIFI NETWORK and follow the steps.


      5. Unfold the router support and put it under the tripod.
      6. Place the router on the support.
      7. Connect the USB AND ethernet part of the curly cable to the NETGEAR router and then pass the cables through the circle of the support so that it is collected.
      8. Take the hub and connect the other part of the curly ethernet and the USB C cable to the hub.
      9. Take the USB C part of the hub and connect it with the female.
      10. Take the USB C to USB C cable and connect it to the other part of the female.
      11. The other remaining part of the USB C cable previously connected on the famale, you have to connect it to the labpano, it is advisable to pass the cable through the heatsink.
      12. Turn on the router, for that, press the power button for 2 seconds.
      13. Once turned on we have to slide up and we have to introduce the PIN and press accept.
      14. To make sure that everything is properly configured on the NETGEAR, the same emoticon of the point 6 of LAN CABLE will appear on your labpano.
      15. Then we open the MXLive app from labpano and press start to broadcast streaming.

To turn OFF the labpano you have to hold down the power button for 5 seconds, and press turn off. 


  1. Power on the MK360
  2. From the MK360 iOS App or the Web Manager, navigate to Apps tab
  3. Select Livestream
  4. Select the desired stream

The cameras and the MK360 immersive projectors are paired in the factory prior to shipping. Please contact us to modify permissions.
The live stream will not show up in the application if the MK360 isn't connected to the internet.

Version Update

MXLive App v1.1 released 10-02-2021

Please contact us to receive the latest version update.

Update Process

  1. Connect the camera to a WiFi network
  2. Make sure the camera’s OS is updated to the latest version
  3. Navigate to Settings → Applications → Install App
  4. Connect a PC to the same WiFi network
  5. Open a browser and enter the URL displayed by the camera
  6. Drag and drop the APK file you have received by email